Applicability of Blockchain Technology in Egyptian Hotels

Document Type : Original Research

Authors

1 Associate Professor, Faculty of Tourism and Hotels, Suez Canal University

2 Lecturer, Faculty of Tourism and Hotels, Suez Canal University

Abstract

Abstract

Purpose
This research aims to evaluate the Perceptions of Egyptian hotel Managers towards the applicability of blockchain technology using the TAM model.

Design / approach / methodology
Three approaches were used: descriptive, analytical and explanatory. Field data were collected using a survey form (500 questionnaires) directed to a random sample of department managers and their assistants within a random sample selected from five-star hotels in Greater Cairo (12 hotels) and Sharm El Sheikh (22 hotels). Field data were statistically analyzed using spss program.

Findings
Hotel managers and their assistants have strong positive perceptions towards the adoption of blockchain technology due to its many unique uses, with some natural concerns.

Practical implications
The results confirm the need to adopt blockchain technology because it will make a real revolution and radical change in the local and global hospitality sector.

Originality/value
This research is one of the first studies that dealt with the adoption and application of this very important new technology "Blockchain" in the Egyptian hospitality sector. It will create a significant competitive advantage for hotels in Egypt.

Keywords